Refund policy

Last Updated: September 5, 2026

At White Fabric Clothing, we believe that true luxury is defined by the attention given to every detail. Our garments are created with a strong emphasis on quality, precision, construction and timeless design. We focus on creating pieces that are made to last, rather than designs created simply to follow changing trends.
We make every reasonable effort to ensure that each garment leaving our facility meets our standards of quality, finish and workmanship and reaches the customer in excellent condition.
1. Final Sale — No Returns or Refunds
Every purchase made through the White Fabric Clothing website is considered a final sale and does not qualify for return or refund.
Our products are carefully developed and prepared with considerable attention to their material, construction, finishing and overall quality. For this reason, we are unable to accept returns based on change of mind, personal preference, or any other reason unrelated to a verified product defect or damage in transit.
We therefore encourage customers to carefully review the product description, size information, specifications and other details available on the website before placing an order.
2. Damaged or Defective Products
While we take every reasonable precaution to deliver products in excellent condition, if an item is received damaged or with a manufacturing defect, the customer must notify White Fabric Clothing within 24 hours of receiving the product
.
The customer may be required to provide clear photographs and/or videos showing:
  • The complete product
  • The specific defect or damaged area
  • The product packaging
  • The shipping label, where applicable
This information allows us to properly examine the concern and determine the appropriate resolution.
3. 24-Hour Reporting Requirement
Any claim relating to a manufacturing defect or damage during transit must be communicated within 24 hours of delivery.
Claims reported after this period may not be considered.
This requirement helps us accurately assess the condition in which the product was received and distinguish transit or manufacturing issues from damage that may occur after delivery.
4. Quality Assessment
Every reported defect or damage claim is subject to review by White Fabric Clothing.
After reviewing the information provided, we will determine whether the issue qualifies under this policy.
Where a genuine manufacturing defect or transit-related damage is established, White Fabric Clothing may, at its discretion, provide an appropriate resolution, which may include replacement or refund, depending on the circumstances.
Submission of a claim does not automatically guarantee a replacement or refund.
5. Size, Fit & Personal Preference
Customers are responsible for selecting the appropriate size before placing an order. We recommend carefully reviewing the size guide and product information available on the website.
Incorrect size selection, change of mind, personal preference, perceived fit preference, or dissatisfaction with the appearance of the product does not qualify for return or refund.
6. Alterations
We understand that individual customers may require adjustments to achieve their preferred fit.
Where alteration is feasible and requested, alteration may be undertaken subject to the nature of the garment and the requested modification.
Any alteration charges will be payable by the customer.
Once a garment has been altered at the customer's request, it will not qualify for return or refund.
7. Products Not Eligible for a Claim
A product will generally not qualify for a return, replacement, or refund where the issue has resulted from:
  • Normal wear and tear
  • Improper use or handling
  • Improper washing, care or maintenance
  • Damage occurring after delivery
  • Alterations or modifications performed by the customer or a third party
  • Failure to follow the recommended care instructions
  • Personal preference or change of mind
  • Incorrect size selection
  • Any claim reported beyond the applicable 24-hour period
8. Order Cancellation
Once an order has been confirmed and preparation or fulfillment has commenced, cancellation may not be possible.
If you wish to request cancellation, please contact White Fabric Clothing at the earliest possible opportunity. Any cancellation request will depend on the stage of the order at the time the request is received.
9. Refund Processing
If a refund is approved by White Fabric Clothing under the circumstances described in this policy, it will generally be processed through the original payment method or through an appropriate payment method determined by us.
The time required for the refunded amount to reflect in the customer's account may vary depending on the relevant payment provider or financial institution.
10. Contact Us
For any questions or concerns relating to returns, refunds, damaged products, or manufacturing defects, please contact:
White Fabric Clothing